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Good design conversations don't happen by accident. Facilitators who understand where people are coming from and where they are taking them have a markedly improved chance of getting great contributions and producing good conceptual design work. Here are a few ideas to help facilitate learning and discovery design conversations with busy people. The big takeaways:
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Getting people to collaborate creatively in meetings is easier and more effective when it is done in a pleasurable, fun and trusting environment. I know from experience how hard this can be. So here are a few tips for leading a creative, collaborative meeting... The big takeaways:
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Learn the Art of
Successful Agile Design 
About Chuck Boudreau(boo'-dro) - I help people design solutions collaboratively using agile design methods. I have 30+ years of experience in designing software solutions and business processes, leading cross-functional process improvement teams as a business analyst, and helping product managers define and position products using Pragmatic Marketing. I am passionate about user experience design, dog training, beating drums in musical ensembles and collaboratively creating with a variety of people. 
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