As a facilitator leading a collaborative group in pursuit of a solution, the misunderstanding of words surfaces time and again as a velocity-killing pitfall.
Ambiguity and uncertainty impede progress, whereas clarity and sureness accelerate it. Here is a simple and effective technique that I use to help avoid this predictable pitfall in the collaborative process.
Risks and Delays Result from a Lack of Clarity
To describe this pitfall, imagine that you are leading a series of working meetings comprised of a dedicated group of people who meet regularly. You all are tasked with designing a solution to a problem and communicating it to stakeholders at specific points in time to vet and approve your design.
Here are a few examples of what the pitfall might look like:
Be Intentional: Build a Glossary
However, in my experience, having a glossary available to collaborators is worth the effort because it serves as an accelerator an work effort accelerator whereas the absence of a glossary causes delays and other negative side-effects.
Here is an approach I use and recommend while facilitating collaborative meetings;
Making your glossary accessible to all stakeholders provides a clarifying reference resource that accelerates understanding and positively affect the progress of your collaborative work effort. I hope this has been a helpful perspective for you.
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I help organizations design solutions collaboratively using agile design methods, user experience and survey methods leveraging my real-world experience in survey software design and development, enterprise architecture, business analysis, Pragmatic Marketing and playing drums in ensembles.
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