As a facilitator leading a collaborative group in pursuit of a solution, the misunderstanding of words surfaces time and again as a velocity-killing pitfall.
Ambiguity and uncertainty impede progress, whereas clarity and sureness accelerate it. Here is a simple and effective technique that I use to help avoid this predictable pitfall in the collaborative process.
Risks and Delays Result from a Lack of Clarity
To describe this pitfall, imagine that you are leading a series of working meetings comprised of a dedicated group of people who meet regularly. You all are tasked with designing a solution to a problem and communicating it to stakeholders at specific points in time to vet and approve your design.
Here are a few examples of what the pitfall might look like:
Be Intentional: Build a Glossary
However, in my experience, having a glossary available to collaborators is worth the effort because it serves as an accelerator an work effort accelerator whereas the absence of a glossary causes delays and other negative side-effects.
Here is an approach I use and recommend while facilitating collaborative meetings;
Making your glossary accessible to all stakeholders provides a clarifying reference resource that accelerates understanding and positively affect the progress of your collaborative work effort. I hope this has been a helpful perspective for you.
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I help organizations design solutions collaboratively using agile design methods leveraging my vast experience in survey software solutions, enterprise architecture, business analysis, Pragmatic Marketing, user experience design and performing in musical ensembles.
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