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Good design conversations don't happen by accident. Facilitators who understand where people are coming from and where they are taking them have a markedly improved chance of getting great contributions and producing good conceptual design work. Here are a few ideas to help facilitate learning and discovery design conversations with busy people. The big takeaways:
Resources:
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Good design conversations don't happen by accident. They are started and sustained by capturing ideas in the moment and in a way that people can perceive. Here are some ideas to help you lead the design conversation and to capture the learning and discovery that occurs in a collaborative meeting. The big takeaways:
Resources referenced:
I love this classic scene from The Office where the office staff are called into a compulsory meeting to hear the latest blah, blah, blah.. Nobody is paying attention to what is being said. Everybody is so disaffected and bored by these meetings that they gamify them by intently watching the DVD screen saver, all the while anticipating it's perfect landing in one of the corners. As meeting facilitators, the obligation and challenge is on us to create meetings that are purposeful, well-directed and worthy of the engagement and attention of the attendees. For further suggestions on effectively scheduling meetings, consider Meyer's Rules of Order |
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About Chuck Boudreau(boo'-dro) - I help people design solutions collaboratively using agile design methods. I have 30+ years of experience in designing software solutions and business processes, leading cross-functional process improvement teams as a business analyst, and helping product managers define and position products using Pragmatic Marketing. I am passionate about user experience design, dog training, beating drums in musical ensembles and collaboratively creating solutions with people. 
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